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Shelly Pro 3EM with Anker Solix (error 35) or Marstek Venus: check the connection and understand the "phase_sequence" warning
Error 35 "wrong meter connection" in the Anker app and a Marstek Venus that gets no readings from the Pro 3EM often have simple causes: unsupported meter model, Wi-Fi (guest network, weak signal in the distribution board), wrong UDP port or measurement direction. The Pro 3EM's "phase_sequence" warning, according to Shelly, means the phases are not connected in the order A–B–C; according to the forum it doesn't matter for metering itself and can be turned off. Rewiring only by a qualified electrician.
Shelly Pro 3EM (also Shelly 3EM) as the meter for an Anker Solix Solarbank or Marstek Venus
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2026-11-03
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